At our casino, we're committed to giving you complete control over your winnings. We strive to deliver an exceptional gaming experience, which includes fast and flexible withdrawal options, allowing you to manage your funds with ease and confidence.
Withdrawal limits and possible delays
We’re committed to ensuring that your winnings are accessible whenever you need them. You can withdraw your funds once the following conditions are met:
Legitimate Winnings: All funds must be earned through legitimate gameplay. This means that the funds must be obtained in a fair manner, adhering to all platform rules and regulations.
Deposit Wagering Criteria: To maintain the integrity of our platform and ensure that all activity is genuine, we require that deposits be wagered at least once before withdrawals can be processed. This is standard practice to confirm that the funds are part of active gameplay.
Verification Process: To ensure the security and integrity of all transactions, some withdrawals may require additional verification. This process helps us maintain compliance with our security protocols and industry standards.
In certain cases, you may be asked to provide verification documents as part of our Know Your Customer (KYC) procedures. Additionally, we may request gameplay verification. These checks are occasionally conducted as part of our routine auditing process and may be performed randomly.
If you win over a certain amount, additional verification might be necessary, and the withdrawal may be temporarily limited until all required information is provided. Rest assured that once the verification process is successfully completed, your funds will be released promptly.
If you have any questions or need assistance with your withdrawals, our dedicated support team is always here to help.
You can reach us at support@gamdom.com via email or through live chat.