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Withdrawal processing time, possible delays and other need-to-knows
Withdrawal processing time, possible delays and other need-to-knows
Updated over 6 months ago

Your Guide to Smooth and Swift Withdrawals at Gamdom

We aim to make your withdrawal experience as seamless and quick as possible.. Here’s everything you need to know about how withdrawals work:

Withdrawal Processing Time

Typically, withdrawals are processed within 5 minutes to an hour. Here’s a breakdown of the various withdrawal stages at play:

  1. Processing:
    When you submit a withdrawal request, it first enters the processing stage. During this time, we review and prepare your transaction to ensure everything is in order.

  2. Queued:
    Once processed, your withdrawal moves to the queued stage. This means it’s lined up and ready to be sent.

  3. Sending:
    At this stage, your withdrawal is actively being sent to the blockchain with your funds in transit.

  4. Sent:
    Your withdrawal has been successfully sent, and a blockchain transaction has been created. You can track this transaction by clicking the white arrow next to the "sent" status in your Gamdom account.

  5. Confirmed:
    The final stage is confirmation. Your withdrawal is fully confirmed on the blockchain after receiving the necessary confirmations. Once confirmed, the funds should appear in your wallet.

Reasons for Potential Withdrawal Delays

While most withdrawals are swift, a few factors can cause delays:

  • Verification Process:
    Occasionally, additional verification is required due to payout thresholds, specific gameplay, or an ongoing security review. This is a standard procedure to ensure the security and integrity of all transactions.

  • High Volume of Withdrawals:
    During peak times, such as after major wins or promotions, a higher volume of withdrawal requests can cause slight delays. We process transactions in the order they are received, so your patience is appreciated during these times.

Important Notes to Keep in Mind

  • Processing Time:
    While most withdrawals are processed within 5 minutes to an hour, some may take longer depending on your account or transaction circumstances.

  • Blockchain Confirmation:
    After your withdrawal is sent, it must be confirmed on the blockchain. The time required for confirmation can vary based on network traffic and other external factors.

We understand that waiting for a withdrawal can be inconvenient, and we’re dedicated to getting your funds to you as quickly as possible. If you encounter any delays or have concerns, our support team is here to help. support@gamdom.com

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