Playing on Gamdom is thrilling, with third-party services enhancing every moment. Need help? Here's a quick guide to reaching out:
Casino Game Providers
If you encounter any issues with casino games, experience technical faults, or have questions about gameplay, please reach out.. You can contact us via chat or email at support@gamdom.com. To help us resolve your issue more efficiently, kindly include the following details:
Date and time when the issue occurred
Bet amount and currency
Name of the game and provider
Bet ID
If applicable, a gameplay replay, screenshot, or short video showing the issue encountered
Swapped (Formerly Bitinvestor)
Bank transfer deposits are processed through our payment service provider system.
Typically, the process is quick, but in some cases, it may fall under a review process that can take up to 12 hours, depending on your bank's processing time.
Once the deposit is reviewed, the funds will be sent and automatically credited to your Gamdom account.
You can check the status of your order or deposit through the email confirmation sent to you.
If the transaction is cancelled, the charge from your bank will be cleared, and the funds will be returned to your bank. This usually takes a few business days for the funds to be credited.
You can reach out to “Swapped” directly via chat on their website at https://swapped.com/ by clicking the "Open Live Chat" button at the bottom of the page, or you can email them at Support@swapped.com.
Pulse Gift Cards
Pulse gift cards are prepaid cards that can be used at various retailers and online merchants, including online casinos. They function similarly to debit cards, allowing you to deposit funds into your casino account up to the card’s available balance.
If you encounter any issues or have questions about using your Pulse gift card for deposits on the Gamdom platform, you can reach out to their customer support team via email at https://pulsegiftcards.com/support. - Read more about Gift Card deposits here.
Skinpay
Skinpay offers a unique way to fund your account using in-game items and skins.
This service allows users to sell their in-game items, such as skins from popular games like CS and Dota 2, in exchange for real money or credits.
These credits can then be used to make deposits at online casinos that accept Skinpay.
For any questions or assistance with using Skinpay for casino deposits, or any issues encountered, contact Skinpay’s customer support via email at support@skinpay.com.
Be sure to include your Steam64ID for faster assistance.