Experiencing Game Freezes or Disconnections at Our Casino? Here’s How to Fix It!
If you’re having trouble with game freezes or getting kicked out while playing at our casino, don't worry! Follow these simple steps to troubleshoot and resolve the issue:
Refresh the Page
Often, refreshing the page can fix temporary issues causing the game to freeze or disconnect. Simply hit the refresh button on your browser.
Clear Your Browser Cache and Cookies
If refreshing doesn’t help, clear your browser's cache and cookies. These temporary files can sometimes interfere with website performance. Not sure how? Refer to (Our article on how to clear cache and cookies)
Log Out and Log Back In
Sometimes, logging out of your account and logging back in can resolve the issue. This can help reset your session and clear any temporary problems.
Check Your Internet Connection
Ensure you have a stable internet connection. Weak or unstable connections can cause game interruptions. If needed, restart your router to improve connectivity.
Try a Different Browser, Incognito Mode, or Device
If the problem persists, try using a different browser, switching to incognito mode, or accessing the game from another device. Sometimes, browser-specific issues or settings can affect game performance.
By following these steps, you should be able to resolve most issues and get back to enjoying our casino games without interruptions. If the problem continues, don’t hesitate to reach out to our customer support team for further assistance!
You may contact us at support@gamdom.com via email or live chat and we will assist you further with this issue.